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Return & Refund Policy
We strive to ensure you get 100% satisfaction from any of the products you buy from us. Please do write to us at connect@kalonagro.com and we will be happy to resolve any issue that may have occurred to the best of our capacity.
Returns and Exchanges will be evaluated on a case-by-case basis. Approved Returns or Exchanges will be received in 10-14 business days Orders cannot be cancelled once placed.
Our refund policy is designed to ensure fairness and transparency to our customers. Refunds typically take 7-10 business working days to reflect in your bank account from the date of purchase.
In case you have received a damaged product, you can email to us your query along with a supporting image of the damaged product on connect@kalonagro.com within 24 hours of delivery. We will address your concern in the best possible manner.
If you have any concerns, you can also contact us on our helpline number 1800 121 111 999.